At Hy-Way Truck Accessories, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website or purchase products from us.
Information We Collect
We may collect personal information including:
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Name
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Company or business name
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Postal and delivery addresses
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Email address
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Telephone number
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Payment and billing information
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Order history
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Information provided through enquiries or contact forms
We may also automatically collect certain information when you visit our website, including:
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Browser type
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Device information
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IP address
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Pages visited
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Date and time of access
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Referring websites
This information helps us maintain and improve our website and services.
How We Use Your Information
We may use your information to:
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Process and fulfil orders
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Deliver products and services
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Provide customer support
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Respond to enquiries
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Communicate order updates
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Improve our website and services
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Maintain internal records
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Meet legal and regulatory requirements
Where applicable, Shopify may send automated reminders relating to incomplete or abandoned shopping carts.
Sharing Your Information
Hy-Way Truck Accessories does not sell, rent, or trade your personal information.
Your information may be shared with trusted third parties where necessary to provide our services, including:
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Freight and courier companies
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Payment providers
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Shopify and website service providers
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Technology and support providers
These third parties are only provided with the information required to perform their services.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and maintain website functionality.
Cookies may be used to:
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Remember your preferences;
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Maintain your shopping cart;
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Improve website performance; and
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Support normal website operation.
You can disable cookies through your browser settings; however, some parts of the website may not function correctly.
Security of Personal Information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
While we strive to maintain secure systems, no method of electronic transmission or storage can be guaranteed to be completely secure.
Accessing or Correcting Your Information
You may request access to the personal information we hold about you and request corrections if any information is inaccurate or out of date.
To make a request, please contact us using the details provided on our Contact Us page.
Third-Party Websites
Our website may contain links to external websites. Hy-Way Truck Accessories is not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact Hy-Way Truck Accessories using the Contact Us page on our website.
This Privacy Policy is provided in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Updated: 12/06/2026 16:15 AEST